Touchtone and DST Partner to Create Solution for Automotive Industry
IBM Business Partners offer integrated business, warehouse and contact management solution for the automotive aftermarket
April 4, 2002 – Costa Mesa, CA – Touchtone Corporation, developer of eCRM software for the IBM iSeries (AS/400), today announced that it has joined forces with DST MacDonald, a specialty technology provider to the automotive and heavy-duty parts distribution industry, to offer a business and contact management solution that is unmatched in the automotive industry.
Wintouch eCRM is a browser-based software for Customer Relationship Management, customer service, call tracking, and channel or vendor management. This powerful solution is client
"Customers want powerful solutions from technology partners who know their industry," said Rich Hall, VP of Sales and Marketing at Touchtone. "We chose to partner with DST because their expertise in the automotive aftermarket is a natural fit with Touchtone’s Wintouch Customer Relationship Management suite for the automotive and heavy equipment industry. In addition, we bring unique technology that is not currently available to this industry segment, giving them a real competitive advantage."
"We want to grow our areas of expertise, so we always try find complementary, best-of-breed solutions to offer our customers," said Ray Stover, president of DST MacDonald. "We're extremely impressed with the quality of the Wintouch eCRM product, its look and feel and the responsiveness of Touchtone’s staff. The most important thing in business is choosing partners who make you successful. Our research with our customers all pointed to Touchtone."
About Touchtone Corporation
Founded in 1991, Touchtone Corporation in Costa Mesa, CA, develops software for the IBM eServer iSeries (AS/400). The company has enjoyed steady annual growth and is known for providing quality software to thousands of AS/400 users. With customers ranging from Fortune 500 corporations to companies with less than 100 employees, Touchtone has established a reputation for delivering powerful software solutions and excellent customer support.
Touchtone is a member of the IBM Tools Network and an IBM Premier Business Partner. Wintouch eCRM is an IBM Value Added Enhancement solution as well as an IBM e-business solution. For more information, contact Touchtone at
About DST MacDonald
Headquartered in Southern California, DST MacDonald develops software exclusively for the automotive, truck, diesel parts and repair markets. DST/400, the company's iSeries (AS/400) business system automates cataloging, ordering, purchasing, warehouse management, repair and accounting. DST/NT automates store/shop operations for chains, with unique connectivity to their region or headquarters. Additional software products include customer-to-warehouse Internet ordering, an AS/400 based automotive catalog and an industry-unique data warehouse. For more information, call
Wintouch is a registered trademark of Touchtone Corporation. All other brand or product names are trademarks or registered trademarks of their respective companies and all rights are reserved.
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